Our Unrivaled Process For Plumbing, Heating And Air Conditioning Installation Assures A Smooth, High Quality Experience For You, And Technical Excellence For Your Home
Our structured process guides us and ensures attention to detail for your project
We exceed the standards of our industry in order to provide you with the highest level of customer satisfaction and equipment performance. We've established a set of checks and balances for every phase of our organization in order to ensure that each part of the installation process is followed.
What you can expect from our engineering consultants
- Expert knowledge and advice about the heating, cooling and plumbing products on the market today
- Will listen carefully to your wants and needs and patiently answer all your questions
- Will do a thorough analysis of your equipment needs and only recommend appropriate solutions
- A prompt, professional proposal with project details
- No pressure sales tactics
What you can expect from our technicians
- Highly skilled technicians who receive on-going training
- Neat, clean and fully uniformed – they arrive in trucks clearly marked for easy identification
- Courteous, professional; treat you and your home with respect
- Shoe covers and drop cloths to protect your home
- Will repair and install equipment to specifications to ensure performance and long life
- Will complete a specially developed 70 point check list to ensure work is done correctly
- Will leave your home as clean as they found it
What you can expect from the installation manager
- Understands all aspects of your job
- Performs an initial walkthrough of your home explaining the job to you
- Daily job site visits to ensure the following:
- The job is being done according to set guidelines
- The job is organized and clean
- To check existing work and verify it has been done properly
- To address any problems the installation team encounters
- Completes a daily check list to ensure your job is being completed correctly
- Completes a final quality assurance walkthrough with you to ensure that all phases of the installation process were completed to your satisfaction and gives you a written report
- Explains the basic operation of your new system, answers questions and educates you about basic maintenance
- Conducts a satisfaction survey so we can maintain the highest standards