1. Extended hours for your convenience
- Weekdays: regular appointments scheduled till 7 p.m.
- Saturday: 8 am - Noon
- Same day service and 24-hour emergency service guaranteed
2. Personal, respectful service
- Live operators answer your call 24 hours a day
- Courtesy phone call before we arrive
- Shoe covers, floor protection and thorough cleanup
3. Strong work guarantees
- 10 year limited worry-free warranty on our installations
- All service work, unless otherwise stated in writing, has 1 year warranty on defects in labor and materials
- In comparison, the majority of the industry has a 30 day warranty on labor and materials
4. Licensed and insured
- American Vintage Home is licensed and insured, for your protection
- Documentation is available for your inspection
5. Repair specialists, not just technicians
- On-going training in the latest technologies
- Our technicians have a high level of skill and knowledge
- Customer service professionals who listen and enjoy helping people
6. FREE estimates
- Free no obligation heating, cooling & plumbing installation estimates
- Free no obligation "Home Comfort Analysis" complete with recommendations
- Free remodeling and renovation estimates
7. Convenient payment terms
- Visa, MasterCard, cash and checks
- We offer Financing on any of our services (with approved credit)
8. Dedicated to excellence
- Quality checklists are filled out by all technicians to ensure that all equipment is meticulously checked
- A highly skilled installation manager is on staff – his sole responsibility is to check each installation on a daily basis in order to provide our customers with a consistently high level of quality
- A highly skilled service manager is on staff in order to ensure that our customers' service needs are handled in the best manner possible
- Angies List Super Service Award winner
- A+ Rating with Better Business Bureau
9. Dedicated to consumer education
- We listen carefully and answer all questions
- We do a thorough diagnosis of your problem and present and explain your options and costs
10. A quality service experience
- We use the best components which translates into lasting repairs
- Follow up call to ensure you are happy with our work
- We are interested in a relationship built upon trust and always keeping your best interests in mind
- 100% satisfaction is guaranteed
http://www.americanvintagehome.com/service.htm